customer services
payment options
We accept Visa and MasterCard.
Security. Shop with confidence. This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
shipping
We ship expedited Priority Shipping via US Postal Service on all items to US, military addresses only. You can expect your order to arrive within three business days after the date the order has shipped. Orders usually ship within 24 to 48 hours after the order has been placed.*
Special Offer: Currently all purchases receive FREE Priority 3 Day Shipping to US Contiguous 48 States.
Please add $10 for orders shipped to Alaska or Hawaii.
If you need an order guaranteed for Overnight Delivery, please contact Customer Service for Overnight Delivery fees and shipping rates at customerservice@justpeachybaby.com
* Please see each individual item page for more information on the availability of each item.
returns + exchanges
Just Peachy Baby will not accept any return or exchange without a Return Authorization Number written on the Return Form. All returns must include an invoice as proof of purchase or the packing slip if received as a gift.
We will be glad to make an exchange or credit your card for any item you are not happy with, within 14 days of the original purchase date.
Due to the personal nature of baby products and to ensure hygienic integrity, items returned must be new, unwashed, unused original condition with original tags and packaging. Ship items prepaid and insured back to us after getting a Return Authorization Number.
Just Peachy Baby reserves the right to return to the customer any item that cannot be verified as new and unused or is shipped to us without a Return Authorization Number.
Shipping and handling on returned merchandise is non-refundable.
Orders placed using a promotional coupon will not be refunded for the amount of the coupon.
Items must be returned within 14 days of the issuance of the Return Authorization Number, at which time the RA# expires.
To return an item, please email returns@justpeachybaby.com or call us at 650-336-4904 for return or exchange information.
warranty
Just Peachy Baby products are covered by our warranty against workmanship defects for 30 days from the date of purchase.
Products found to be defective will be repaired or replaced at our discretion for a nominal fee. JPB reserves the right to make all determinations as to the use of this policy. Products failing due to normal wear and tear, accidents, abuse or natural breakdown of materials over extended use and time are not covered by this warranty.
Just Peachy Baby will not accept any return or exchange without a Return Authorization Number written on the Return Form. All returns must include an invoice as proof of purchase or the packing slip if received as a gift.
For questions, contact us: returns@justpeachybaby.com or call us at 650-336-4904 for return or exchange information.
my order
Has my order shipped?
Click the "My Account / Order Status" link at the top right hand side of our site to check your order's status.
You will receive a shipment confirmation when your order has shipped and tracking information will be available within 24-48 hours of shipment.
How do I change quantities or cancel an item in my order?
Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Do I have to pay sales tax?
Only residents of California have to pay sales tax.
How do I use a coupon?
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
How can I view my orders?
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. If you have further questions about your order, please email us at customerservice@justpeachybaby.com.
I need a copy of my receipt/invoice.
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).
How do I edit my account information?
Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
What do I do if I forget my password?
Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
contact us
How to Reach Us
Just Peachy Baby, LLC.Email: info@justpeachybaby.com
Company Address:PO Box 390393
Mountain View, CA 94039
